Vacation Rental Property Management in Pompano Beach, Florida


If you own a vacation rental in Pompano Beach, our property management team has the specialized expertise to meet your needs. We have been deeply involved in vacation rental property management since 2008. Initially, we focused on selling secondary homes to international clients. However, we soon recognized that there was a need among secondary homeowners for property management services and rental income to cover expenses such as insurance and property taxes. Today, our primary focus is on providing comprehensive vacation rental property management services to absentee owners living out of town, as well as local investors with properties in Pompano Beach and surrounding areas of South Florida.
Vacation Rental Property in Pompano Beach, FL

How Do We Help Out-Of-Town Owners with Our Premium Service?


For absentee property owners, we provide a premier vacation rental property management service that exceeds industry standards. We take care of all licensing procedures to ensure your Pompano Beach vacation rental home is fully approved for vacation rentals. Our management services cover everything from repairs and upgrades to bill payments and tax remittance. We also ensure your property is properly insured. Invoices are conveniently uploaded to your personalized owner portal, where you will have full access to booking details, and rental income and expense reports. In short, you'll have a comprehensive view of your rental business without any of the associated hassles.

How Do We Help Homeowners Who Live Nearby with Our Standard Service?


For nearby residents who prefer a hands-on approach, we offer a basic package tailored to their needs. This option is perfect for homeowners who like to manage their property-related tasks such as bill payments, record-keeping, repairs, maintenance, and responding to guest inquiries. Meanwhile, iRenta.com manages all marketing and booking activities, including remitting sales and tourist taxes. Additionally, we provide your cleaning staff with access to our cleaning app, which is integrated with our booking system and notifies them whenever a cleaning session is needed.

How Do Homeowners Benefit from Our Premium Service?


When you hire a Pompano Beach Vacation Rental Management company like iRenta.com to oversee your short-term rental business, you can relax and let us handle everything. Our clientele extends across the country and internationally, reflecting the widespread trust property owners place in our services. Many investors prefer to avoid the daily tasks of managing rental properties, which can interfere with their primary jobs. Marketing and booking require prompt responses to inquiries and guest requests, which can be difficult to maintain alongside other responsibilities. With our services, you'll have a dedicated Booking Manager and Director of Guest Relations to ensure timely responses to all inquiries and service needs. This dedication to excellence leads to better reviews, increased bookings, and higher revenue for you. Rest assured; you’re entrusting your property to top-tier managers. Whether your Pompano Beach property is a condominium, cozy cottage, or expansive waterfront residence, we're here to help you maximize your investment!
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Why is Pompano Beach a Good Place to Own a Vacation Rental?


Pompano Beach is a seaside town adjacent to Fort Lauderdale and is considered part of the Greater Fort Lauderdale area, which encompasses 31 cities and municipalities. Because of this proximity, those renting vacation properties in Pompano Beach understand Fort Lauderdale is just next door. It is worth noting that Greater Fort Lauderdale, which includes Pompano Beach, attracts over 13 million visitors annually (Laurie Finkelstein Reader Team) and ranks as the third most visited city by international travelers, following Miami and Orlando. According to the National Travel and Tourism Office (NTTO), approximately 506,000 foreign visitors came to the area in 2022.

Furthermore, Pompano Beach is known as “The Heart of the Gold Coast” with its central location between Palm Beach and Miami. In other words, when you own a vacation home in Pompano Beach, it would be equally easy for you to explore neighborhoods like Palm Beach Island as it would be for you to spend a day or night out in Miami Beach. And if you consider the multitude of cultural offerings that exists in Southeast Florida, it can be quite overwhelming. However, Pompano Beach, as the smaller neighboring city to Fort Lauderdale, boasts its own array of attractions. Among the most captivating is the Pompano Beach Fishing Village, anchored by the historic fishing pier dating back to 1963. And if you’re looking for a waterfront home, Pompano Beach has many boat canals with waterfront homes that are for the most part priced lower than in Fort Lauderdale. In fact, iRenta has several homes in Pompano Beach that all rent really well in our program.

Regarding the city's regulations and vacation rental ordinance, Pompano Beach is more lenient than Fort Lauderdale in one key aspect: they do not require any annual inspections. However, their initial inspection for house approval is quite stringent, especially concerning anything electrical, whether indoors or outdoors. Once a house passes this inspection, maintaining compliance is straightforward. At iRenta, our property manager Sebastian, who has extensive experience in construction, has successfully helped numerous owners navigate this initial hurdle.

It's also important to note that vacation rentals are not legal everywhere in South Florida. For instance, managing vacation rental properties for single-family homes is prohibited in Miami Beach, Boca Raton, and Lake Worth Beach. This means that short-term rentals, typically defined as 30 days or less, are not allowed in these areas.

If you're in the market for a vacation rental and need Airbnb property management services, it's essential to choose a city where short-term vacation rental management is regulated, ensuring legality and long-term stability. Pompano Beach is an excellent choice, with established regulations and a dedicated city ordinance for vacation rentals. Compliance involves obtaining city approval by submitting a comprehensive application and undergoing an initial one-time inspection. At iRenta.com, we simplify this process by handling all licensing and approval applications on behalf of our homeowners, covering both local municipalities and the State of Florida. Additionally, we manage annual renewals. It's also important to remember that for each short-term rental, sales tax must be paid to the State of Florida, and tourist tax (also known as lodging or hotel tax) is due to the local county every month. At iRenta.com, we take care of these tax obligations for all our homeowners as part of our comprehensive services.

Finally, if you are interested in some actual vacation rental data on Pompano Beach, the most recognized source in the industry is AirDNA. Primarily a research firm, AirDNA collects data by scraping rental information from platforms such as Airbnb and VRBO, among others. By gathering data from these sources, AirDNA ranks most cities in the US based on five criteria: investability, rental demand, revenue growth, seasonality, and regulation. According to this ranking, as of 2024, Pompano Beach has a market score of 82. Furthermore, it has 4,488 vacation rentals with the average unit earning $24,700 per year in revenue, rented at an average daily rate of $291.40, with an average occupancy rate of 52% (Source: AirDNA Pompano Data).

However, based on our experience as Super Hosts on Airbnb and Premier Hosts on VRBO, we advise against placing too much emphasis on these numbers. The data includes a wide range of rentals, from single rooms to studios and homes with five or more bedrooms. Also, unless a homeowner occupies their property for extended periods, our occupancy rates far exceed 52%.

Why is Pompano Beach a great tourist attraction?


So, what makes Pompano Beach an exciting place to visit for tourists? Well, as already mentioned, it has a quaint little downtown area by the beach called Pompano Beach Fishing Village. Here, a variety of dining options await, ranging from upscale establishments to more relaxed, family-friendly eateries. Nestled amidst verdant landscaping, this charming beach town invites leisurely walks along the shore, allowing visitors to immerse themselves in the stunning ocean vistas. Lastly, Pompano Beach Fishing Village is packed with various events every single month, ranging from various art and food festivals to concerts held by well-known artists. And, if you like scuba diving, 2 miles off the coast of Pompano Beach, you will find Shipwreck Park. This is an artificial reef that consists of 17 shipwrecks, some that accidentally sunk as far back as in the early 1900s, and some that were purposely sunk in more recent years. In fact, nowhere in the world will you find as many as 17 wrecks all within close proximity to each other, and then surrounded by many different artistic sculptures that have been placed within the park to add to the diving experience (Source: Visit Florida YouTube Video). In addition to this amazing underwater park, Pompano Beach also features 50 recreational parks and 6 golf courses, including 3 public, 2 municipal, and 1 private course. Not to mention the fact that Pompano Beach has access to another 94 golf courses within a 20-mile radius. Of course, there is an abundance of activities you can enjoy within just a few miles of Pompano Beach. For example, you could explore the numerous boat canals and the Intracoastal Waterway by Water Taxi, Gondola Rides, or floating Tiki Bars. If you're interested in seeing the homes of famous people, we highly recommend a cruise up the New River on The Jungle Queen River Boat, which passes by Millionaire Row and leads to a tropical island for a dinner party with entertainment.

Additionally, don't forget the many shows at the Broward Center for the Performing Arts, or the very popular Butterfly World, which is within the city itself. You can also shop at Sawgrass Mills Mall, the largest outlet and value retail shopping destination in the United States, watch the Air and Sea Show in Fort Lauderdale in May, or visit the Fort Lauderdale International Boat Show in October.

Is the short-term vacation rental business a seasonal business?


When discussing seasonality, it's important to recognize that Pompano Beach has transformed from merely a bustling hub for winter snowbirds flocking to South Florida. Today, it attracts tourists year-round, with many Europeans opting to spend part of their summer vacations here. However, the peak seasons for hotels and vacation rentals remain from late December to the end of April. May tends to be a bit slower, and September typically sees the lowest occupancy rates.

At iRenta.com, we use advanced dynamic pricing software to maximize your profits per booking. Our system analyzes consumer demand and supply by scraping listings from VRBO and Airbnb, enabling us to set the most competitive daily rates based on the availability of similar vacation rentals. Additionally, our algorithm considers factors such as seasonality and special events to ensure your property is optimally priced throughout the year.
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What are the benefits of using a vacation rental property management company?


You may know the saying, "A Jack of all trades is a master of none". This is especially true for homeowners thinking about managing and renting out a vacation rental property in Pompano Beach. While it's possible to learn everything needed for this venture, it requires a lot of time and effort, particularly for those who have a career and other responsibilities.

Firstly, becoming proficient in all areas of running a vacation rental business involves steep learning curves.

Secondly, you need to invest in various software solutions to manage bookings on different online travel agency platforms (OTAs) and possibly your own website.

Additionally, optimizing daily rates with dynamic pricing requires specialized software. Lastly, achieving success demands dedicated time and attention.

However, partnering with a vacation rental property management company like iRenta.com removes the need for such time-consuming tasks and investments. At iRenta.com, we've perfected the process using advanced technology and a specialized team. Each team member focuses on specific tasks, ensuring excellence in their roles. Running a successful vacation rental property management business depends on excelling in every aspect, maximizing rental income, and maintaining property standards.

To make your vacation rental successful, you need to excel at the following:

  • Effective property maintenance for good reviews.
  • Prompt and excellent customer service for positive feedback.
  • Quick responses to rental inquiries to increase bookings.
  • High-quality listings to attract more guests.
  • Dynamic pricing to boost profitability.
  • Listing on multiple OTAs for greater exposure and more bookings.

In short, mastering these aspects while handling other obligations is a significant challenge for any homeowner.

How to Decide on a Vacation Rental Property Management Company?


Consider these factors when choosing a vacation rental property management company:

  • Look for a company with a strong local presence and dedicated employees committed to both their success and yours. Visiting their office and meeting the team in person can provide valuable insights. Beware of large national companies that may outsource property management or provide inconsistent service due to poor compensation.

  • Ensure the company effectively markets your property across various Online Travel Agencies (OTAs). Some companies may only focus on Airbnb, which could limit your property's exposure and bookings. For example, a competitor in Pompano Beach may manage properties but restrict promotion to Airbnb, resulting in fewer bookings.

  • Be cautious of companies that boast about higher occupancy rates or revenue compared to competitors. Dishonest advertising is common in this industry, and it's challenging for any company to accurately assess another's performance.

  • Prioritize companies recognized as Super Hosts on Airbnb and Premier Hosts on VRBO, as these designations signify high-quality service and reliability.

  • Request references from other homeowners to evaluate the company's reputation and dependability. Hearing from others who have worked with the company can offer valuable insights into their performance.
Vacation Rental Property Management Company in Pompano Beach, FL
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Why Choose iRenta.com to Manage Your Secondary Home in Pompano Beach?


Why do many vacation rental companies avoid property management duties? In the vacation rental industry, many companies share a common reluctance towards managing properties. Larger companies with a national presence often delegate these responsibilities to independent local property managers. The reason is straightforward: property management has low profit margins and requires significant labor and effort. However, at iRenta.com, we take a different approach. We offer Pompano Beach vacation rental homeowners two distinct programs: our Standard Service, which empowers homeowners to manage their properties, and our Premier Service, where we handle all aspects of property management. We firmly believe in not outsourcing property management to external vendors.
Vacation Rental Management Services in Pompano Beach, FL

Why does in-house property management give better results?


The importance of in-house property management cannot be emphasized enough. As a local vacation rental management company, we strongly believe in the necessity of maintaining complete control over all aspects of property management, including proactive maintenance and repairs. This comprehensive approach is crucial because effective property management directly influences positive reviews, which, in turn, leads to more bookings and ultimately boosts revenue. Additionally, it is essential to uphold our status as Super Hosts with Airbnb and Premier Hosts with VRBO. Attaining and retaining these designations not only enhances our reputation but also increases the visibility of our listings, including yours, in search results across these platforms, resulting in a higher volume of bookings. Therefore, entrusting your property to a local property management and vacation rental marketing company like iRenta.com, with its in-house property management team comprising salaried managers and company-owned vehicles, offers distinct advantages. Unlike nationwide companies, we can offer personalized, localized attention and rapid response times. This level of service is a significant differentiator as it allows us to effectively prioritize your property's needs, ensuring your satisfaction and maximizing your rental income.
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How Does iRenta.com compare to Most Companies in Pompano Beach?


iRenta.comMost Companies
Owners can operate under our hotel group license issued by the DPBR.Owners are required to obtain their own hotel license from the DPBR.
We assist owners with all local licensing and yearly approvals and renewals.Owners are told to apply on their own for local licensing and yearly renewals.
All our homes are 100% compliant as to local laws, regulations, and ordinances.Not all homes are compliant when licensing requirements are left up to the owner.
Our white hotel-grade linens, duvets, pillows, and towels have ample backups in our warehouse. Many vacation rental companies lack standardized linens, leading to issues with stains and wear.
We have salaried property managers in company vehicles, ensuring swift customer service.Vacation rentals suffer from inconsistent quality when management outsource or employ independent agents.
We have a starter kit with soap, shampoo, conditioner, lotion, etc. It offers our guests the sensation of being in a resort.Numerous vacation rental companies rely on cleaning services for restocking, resulting in inconsistency.
Homeowners save significantly with a property manager skilled in plumbing, electricity, carpentry, and even possessing an AC license.Home maintenance and repairs can become costly when professionals are needed for every issue. For example, plumbers may charge $250 just for an initial visit.
We handle all your bills, making the business truly hands-off for you.Constant contact with management to pay unforeseen bills can be time-consuming.
When we handle your water bill and other utilities, we're able to monitor for any irregularities such as a water leak.Most management companies require homeowners to cover utilities, adding to your monitoring duties.
With access to an online owner portal, you can conveniently view income and expense reports, complete with scanned invoices.Most management companies are not set up to provide you with 100% real-time transparency.
We'll ensure maximum exposure by listing your property on multiple OTAs, with particular emphasis on Airbnb and VRBO, two highly influential platforms.One of our major competitors only lists on Airbnb, missing out on VRBO's potential for more bookings and a much more host-friendly experience.
Unlike some competitors, we prioritize ensuring homeowners receive their share of collected revenues before re-booking in cases of guest cancellations without refunds.Many property management companies retain payments from non-refundable rentals without sharing them with homeowners before rebooking.
One thing we make sure not to do is levy commissions on house cleanings, taxes, or other fees associated with bookings.One of the largest vacation rental companies in the country, charges a commission fee on the house cleaning.
With a property manager that has more than 8 years’ experience as a foreman in a construction company, we have the capacity to oversee extensive projects, such as constructing a new roof, dock, and more.Most local vacation rental companies who most likely have outsourced the property management service, do not have the capacity to coordinate any larger construction projects.
With us every guest must sign a rental agreement and provide a detailed list with every occupant’s name and age. Note this is also a requirement by the City of Fort Lauderdale.Few vacation rental companies make the effort to have guests sign a rental agreement, which raises the risk of hosting unruly visitors and exposes owners to greater liability.
With our dynamic pricing solution, we ensure that your home is always optimally priced to maximize income. Algorithms analyze demand, supply, and your property's features relative to similar rentals on platforms like Airbnb, VRBO, etc., factoring in special events and seasonal availability.Smaller or less advanced vacation rental companies, some listing exclusively on Airbnb, mlack true dynamic pricing. While Airbnb offers a solution, it doesn't cover all properties, including those on VRBO, its major competitor

The core strength of any enterprise lies within its people


As I always stress, "The core strength of any enterprise lies within its people; assembling the finest team ensures a flourishing business"

As a co-owner of iRenta.com, I strongly uphold this principle, underscoring why we distinguish ourselves as the premier option for vacation rental property management in Pompano Beach.

By partnering with iRenta.com, a comprehensive Vacation Rental Property Management agency, you can trust that our experienced team will expertly handle all facets of your vacation rental and marketing needs, as well as meticulous property management.

In today's ever-evolving landscape, establishing a robust online presence is essential. At iRenta.com, we excel in social media engagement, invest significantly in SEO strategies, and cultivate our reputation on platforms like VRBO, Airbnb, and Google. Our attainment of Airbnb's Super Host status and VRBO's Premier Host status underscores our dedication to excellence.

With other vacation rental property management agencies, we have also discovered that some of them fall short of full compliance with local laws and ordinances, a reality we've come to learn from client feedback and our own experiences with competitors' properties. Instances of non-compliance include lacking evacuation plans, improperly positioned fire extinguishers, and absent carbon monoxide detectors. Shockingly, during a stay at a competitor's property booked through Airbnb, we discovered a lack of a rental agreement, a requirement mandated by the city's vacation rental ordinance.

At iRenta.com, strict adherence to city regulations is non-negotiable. We firmly believe in never compromising on standards, recognizing the importance of safeguarding your investment in a secondary home and its associated vacation rental business. In the realm of serious business, maintaining a long-term perspective is indispensable.

Should you have any inquiries regarding local regulations or vacation rental ordinances in Pompano Beach or any other city, please feel free to contact us at 561.213.9951.

Our team that services Pompano Beach has the following positions



Lars Heldre – President and Director of Guest Relations

Since founding iRenta.com in 2008, Lars has worn many hats within the company. As President, he oversees all operations, while also assuming the role of Guest Relations Director. In this capacity, Lars personally ensures no bookings fall through the cracks, thoroughly screens guests, and upholds the highest standards of customer service. These responsibilities are important to ensure the success of your vacation rental home business.
Christian Pettersen – Vice President of Marketing & Sales

Christian, a co-owner of iRenta.com, brings a ton of experience as a licensed real estate agent specializing in vacation rental homes since 2009. With a keen eye for prime locations, he helps investors acquire vacation rental properties in Pompano Beach and beyond. Whether you're a newcomer to vacation home ownership or want to expand your portfolio, Christian's expertise extends to advising on optimal locations and navigating vacation rental regulations across Southeast Florida's various cities.
Jan Welten – Director of IT

With over three decades of experience as a seasoned programmer and software engineer, Jan is an expert in tailoring software solutions for the enterprise sector. Throughout his extensive career, he has spearheaded the development of numerous programs aimed at automating essential tasks needed to optimize our vacation rental property management operations. Among these innovative solutions is our cleaning application, designed to harness data sourced from our booking engine. This intuitive tool ensures seamless coordination with our cleaning staff by promptly notifying them of properties that require their attention, thereby improving the efficiency and effectiveness of our services.
Sebastian Moreno – Property Manager

Sebastian, our Property Management Specialist, brings over 8 years of expertise as a Foreman in the construction industry. With comprehensive knowledge spanning electrical work, plumbing, carpentry, and beyond, Sebastian's skill set is unmatched. Additionally, he holds an AC license, further solidifying his capability to handle any repair. Sebastian's organizational skills and prompt attention to unforeseen repairs always ensure smooth operations. Beyond his technical expertise, Sebastian is fluent in both English and Spanish, which is invaluable for effectively managing and coordinating with landscapers, cleaners, and external vendors, particularly in the dynamic environment of Southeast Florida.
Oliver Benson – Assistant Property Manager

Oliver has a key role in inspecting our properties post-check-out and pre-check-in. Known for his meticulousness, he's available at short notice, any day of the week, which is an invaluable trait. Oliver is also fluent in several languages such as English, Romanian, and Spanish, in addition to understanding some Swedish and Portuguese. As a matter of fact, in his lifetime, he has travelled to 85 different countries.
Herman Garcia – Director of Business Development

Herman, an entrepreneur and former business owner, thrives on business development. His primary role involves enlisting new homes into our vacation rental property management program, while also championing our marketing and online visibility efforts. With a wealth of experience from past ventures, Herman enriches our organization with valuable insights. His fluency in both English and Spanish has been instrumental in securing homeowners from diverse Latin American countries.
Patricia Levine – Office Manager and In-house Accountant/Bookkeeper

Patricia, with an MBA from Barry University, oversees internal bookkeeping and financial reports for homeowners. Her responsibilities include managing expenses and income, ensuring timely owner disbursements, and monthly remittance of all taxes related to vacation rentals, including tourist and sales taxes. Known for her meticulous attention to detail, Patricia consistently goes above and beyond to ensure flawless operations. Patricia is fluent in both English and Spanish!
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What are the fees for our services?


When you choose iRenta.com, you can be confident that we don't add on commissions for house cleaning, taxes, or any other booking-related fees—a practice seen with some of our competitors. It's noteworthy that one of the top vacation rental companies in the United States adds an extra commission on top of the cleaning fee, even though they act solely as a booking agency and don't handle cleaning coordination. Additionally, unlike certain competitors, if a guest cancels without eligibility for a refund, our main concern is ensuring the homeowner receives their rightful share of the revenue collected before the property gets re-booked. Moreover, at iRenta.com, our pricing for vacation rental property management services is based on your chosen options.

While we offer customization, our main programs are priced as detailed here.

Client Reviews


Marilyn Kvelland
We have been customers at iRenta for more than 10 years. We are very pleased with the services they have provided for us. They are professional and take very good care of all the renters and our house.

Johan Hoff
I am writing to highly recommend iRenta for their outstanding property management services. My experience with iRenta, under the exceptional leadership of CEO Lars, has been nothing short of excellent. From the very beginning, their team demonstrated a high level of professionalism, efficiency, and dedication.

iRenta handled the rental process for our house in Florida with remarkable skill. Their marketing strategy ensured that our property received maximum exposure, resulting in a swift and successful rental. The team's attention to detail and proactive approach made the entire process smooth and stress-free for us.

Lars and his team at iRenta were always available to address any questions or concerns we had, providing timely and informative responses. Their thorough tenant screening process gave us confidence that our property was in good hands. Additionally, the ongoing management services they provide have continued to meet and exceed our expectations.

In summary, iRenta's superior service levels, coupled with their professionalism and expertise, make them an outstanding choice for property management. I wholeheartedly recommend iRenta to anyone in need of reliable and efficient property management services.

Rolf Carlsen
Professional company that takes good care of our holiday house. We bought the house in 2007 and have always used Lars and his crew to handle and take care of the maintenance and tenants in the iRenta rental program. They are always just a phone call away if something needs attention. Thanks for letting me be part of the iRenta program!
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Contact Information


As a dedicated vacation rental property management company based in Southeast Florida, we prioritize our accessibility to homeowners. Whether you opt to visit our office in Mizner Park, Boca Raton, or choose to contact us by phone, text, or email, be assured that you'll always reach our committed staff directly. Bid farewell to call center frustrations—we're here to assist you every step of the way.

OFFICE ADDRESS:

iRenta.com
433 Plaza Real, Suite 345
Boca Raton, FL 33432
Main Tel: +1.561.306.2055
Office hours: 9am to 5pm

STAFF:

Lars Heldre – Director of Guest Relations/Owner/Broker
Email: lars@irenta.com
Mobile: +1.561.213-9951

Herman Garcia – Director of Business Development
Email: herman@irenta.com
Mobile: +1.561.212.2169

Sebastian Moreno – Property Manager
Email: sebastian@irenta.com
Mobile: +1.954.913.0431

Oliver Benson – Assistant Property Manager
Email: oliver@irenta.com
Mobile: +1.561.562-1499

Jan Welten – Director of IT
Email: jan@irenta.com
Mobile: +1.954.512.8332

Patrica Levine – Bookkeeper and Accountant
Email: patricia@superiorflorida.com
Main: +1.561-300-3001

Christian Pettersen – Real Estate Broker & Vacation Rental Home Acquisition Expert
Email: christian@isella.com
Mobile: +1.561.506.7600

What Other Southeast Florida Cities do iRenta.com have a solid presence?


Listed below are cities and areas where we have a strong local presence:

  • Fort Lauderdale
  • Lauderdale by the Sea
  • Lighthouse Point
  • Deerfield Beach
  • Delray Beach

FAQs


  • How often do you distribute rental income to property owners?
    We distribute rental income monthly to both owners and us upon completion of each rental. However, we offer flexibility for extended stays exceeding one month.

  • Who is responsible for handling the remittance of tourist and sales taxes?
    We handle all tax remittances for property owners once a rental is concluded.

  • What options are available if a guest causes damage to the property?
    Our damage waiver protection covers damages up to $1,000, which every guest is required to purchase, ensuring proper maintenance of all properties.

  • Which online travel agency (OTA) typically generates the highest number of bookings?
    Airbnb and VRBO are the primary OTAs for bookings, with VRBO usually performing slightly better and providing a more host-friendly platform.

  • Who is tasked with collecting payments from guests?
    Airbnb collects payments directly from Pompano guests. However, for VRBO and Booking.com bookings, we serve as the merchant of record.

  • How do you promote positive reviews?
    We aim to provide exceptional service and encourage guests to leave 5-star reviews on the booking platform. Additionally, guests receive post-stay text messages encouraging reviews and direct bookings.

  • What is the procedure if a guest requests a refund?
    We strive to resolve issues before guests escalate refund requests to Airbnb. With VRBO, where we act as the merchant of record, we have the final say on refunds.

  • What should I do if I am unable to access my owner portal?
    If you cannot reset the password independently, please reach out to us via email or phone for assistance.

  • How can an owner make a booking reservation?
    Owners can reserve bookings through their online portal or by contacting our Booking Manager via call, text, or email at booking@irenta.com.

  • Is it possible to cancel guest bookings for owner use?
    Unfortunately, once bookings are confirmed, they cannot be cancelled for owner use. Doing so may jeopardize our Premier Host Status with VRBO and Super Host Status with Airbnb, impacting all homeowners in our program.

  • Does Pompano Beach mandate annual license renewals for vacation rentals?
    Yes, Pompano Beach requires annual license renewals for all vacation rental properties, but it only involves paperwork and an annual payment.

  • Are yearly inspections required for vacation rental licenses in Pompano Beach?
    No, there is only one property inspection in Pompano Beach when you initially apply for your license.
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